Shipping Policy

At Framezly, every order is made with care, especially for you. We don’t simply pick products from a shelf — your photos are printed, your personalised frame or gift is carefully assembled, quality-checked by hand, and securely packed before dispatch.

Order Processing

All Framezly orders are made to order. Once your payment is confirmed, we usually prepare and process your order within 1 working day.

For personalised photo frames, custom gifts, or orders that require design proof approval, processing may take a little longer. If your order needs additional time, we’ll keep you informed.

Delivery Across India

We offer Pan-India delivery for our personalised photo frames, 3D printed products, custom gifts, and other made-to-order products.

Once your order has been dispatched, delivery generally takes:

📦 3–6 working days across India

Delivery to remote locations or certain pin codes may take additional time. Sundays and public holidays are not counted as working days.

Shipping Charges

- Flat shipping: ₹99 per order - Free shipping on orders above ₹2,999

Your applicable shipping charge will be shown during checkout.

Order Tracking

Once your order is dispatched, we’ll send you a tracking link by email. If you have provided your WhatsApp number, we may also share your tracking details there.

You can also track your Framezly order anytime through our Track an Order page using your order number.

Check Your Delivery Address

Please make sure your name, mobile number, complete address, landmark, and PIN code are correct when placing your order.

We ship your order to the address provided at checkout. Once a made-to-order product has been dispatched, we may not be able to change or redirect the delivery address.

If you notice an address mistake, contact us immediately. We’ll try to update it if your order has not yet been dispatched.

Undelivered or Returned Parcels

If your parcel is returned to Framezly because the recipient was unavailable, the address was incorrect, or delivery could not be completed, we’ll contact you to arrange redelivery.

Additional shipping charges may apply for redelivery.

Need Help With Your Delivery?

For questions about your Framezly order, shipping, delivery, or tracking, contact us:

Framezly Kanniyakumari, Tamil Nadu – 629702, India

📧 Email: framezly2@gmail.com 📱 WhatsApp: +91 78450 22522

We’re here to help make your Framezly shopping experience simple, reliable, and hassle-free.